Worx is a Chinese brand that designs and manufactures gardening equipment as well as power tools for its users. The company has been working on these devices for a long time now and has come up with several lineups. You should note that the older tools had high power ratings but the main drawback with them was that you had to keep them connected with an outlet. Although, Worx has now started manufacturing tools that run on batteries instead.
These are cordless and can last you a long time without any issues. The tools are also quite compact which makes it easier for users to carry them around no matter where they go. With that being said, the lithium-ion battery from Worx is amazing but there are also some problems that you can run into with it. People have been reporting several issues with their batteries which is why we will be using this article to help you out. Below are some common problems that you can run into along with ways that can be used to fix them.
Worx Lithium-Ion Battery Problems
- Batteries Not Charging
The most common problem people report with their tools is that the batteries stop charging. This can be quite annoying as you cannot use the tool unless the batteries are charged. Though, you should note that lithium-ion batteries are known for their efficient power use and fast charging. The main reason why you might be running into an issue like this can be because of your batteries overheating.
This can happen due to several reasons. For instance, the batteries might be running for a long time, or you might be using your tool in a hot climate. As long as the battery or its charger is overheating, people cannot charge them. This is a security feature implemented by Worx to ensure that the device does not get damaged. The only thing people can do is wait until the devices cool down.
You can then plug your battery back inside the charger and it should start charging without any issues. Keep in mind that if you are trying to store the batteries in a cold area then keeping them away from moisture is important. This can travel inside the battery, damaging it along with any tool you place the battery inside. Aside from this, if you ever notice the batteries heating up then you should stop using them on your own instead of waiting for the tool to stop its connection.
- Charged Battery But Tool Still Not Running
Another common problem that tons of people report with their lithium-ion batteries from Worx is that the tool does not run even if the battery is charged. If you are getting this issue, then one of the reasons behind it can also be that the batteries are overheating. Though, if you have already gone through the steps mentioned above then the problem might be from your connection.
The battery that you install inside your tool is connected using the small terminals on its top. If these are covered with dust or debris, then the tools will have trouble trying to establish a connection. The best way to fix the issue is by removing your battery and then cleaning the terminals. Make sure that you clean both the battery as well as the compartment where the battery will be installed. Doing so should help you in getting rid of your problem.
- Faulty Battery
Finally, one more issue that people can run into with their batteries is that they might be damaged. This happens mostly when you have been using the product for a long time. Lithium-ion batteries gradually lose their ability to hold a charge after which they have to be replaced with a new one. Keep in mind that this is completely normal, and you will have to get the battery replaced after several years.
On the other hand, if the battery stops working after a short period of using it then something might be wrong. You can test the power ratings on the battery using a voltmeter to confirm your issue. If the battery is faulty then contact the support team for Worx to help you out. They will look into your problem and provide you with several solutions that can be used.